4th & 5th Floor, Shetu Bhaban, New Airport Road
REGISTRATION FOR
CHANGE OF LOCATION OF CALL CENTER/HOSTED CALL CENTER/HOSTED CALL
CENTER SERVICE PROVIDER’S CENTER (HCCSP)
A. APPLICANT PROFILE
1. Name of Applicant :
Registered Office Address :
Telephone & Mobile :
Fax :
E-mail :
Website :
2. Name of Authorized Signatory and Contact Person :
Full Address for Communication :
Telephone & Mobile :
Fax :
E-mail :
Website :
3. Present Activities of the Applicant Centers :
4. Total Number of Persons Employed by the Company in their Call Center Setup: (local & expatriate personnel to shown separately) :
i. Type of center : □ Domestic □ International
□ Call Center □ HCC □ HCCSP
ii. Total no. of center(s): ----- Call Center
iii. --------- Local. ------------ Foreign
5. Combined Turnover of CC/HCC/HCCSP
Centers of the Company during last 2 Financial Years Year Turnover (Taka)
6. Addresses of Existing CC/HCC/HCCSP Centers :
Address :
Type of Center □ Domestic □ International
□ Call Center Call Center
License No. & Date :
Starting Date of Service :
No. of Agents/ Seats as on Date :
Name of HCCSP (applicable for HCCSP) :
Total Bandwidth :
Name of Client(s) (Domestic or International) :
Nature of Outsourced Activity :
(If there are more Centers, please attach extra sheets)
B. PRESENT PROPOSAL (Please submit separate sheet for each centre)
I. Change of Address:
1. Type of Center
□ Domestic □ International
□ Call Center Call Center
2. Address of the Center :
3. Name of HCCSP (For Hosted Call Center
4. Domestic Client’s Names and Addresses (for domestic call center/HCC) :
5. Foreign Client’s Name and Address (for international call center) :
6. License Number & Date :
7. Date of Start of Service :
8. Reason for Change of Location/Address :
9. Address of the Proposed New Location :
10. No. of Proposed Seats :
11. Clients Name and Address :
12. Nature of Outsourced Activities :
13. Bandwidth in use :
14. Additional Bandwidth Requirement :
15. Name of Local Point to Point Connectivity Provider and Capacity of the Link :
15. Any other Information :
C. DOCUMENTS TO BE ENCLOSED
Following documents to be duly certified:
Serial Items Attached Not Attached Remarks
1. Valid Trade License
2. Up to date Income Tax Clearance certificate
3. Copy of License issued by the Commission
4. List of Present Directors/partners of the company with Name, Address and signatures of the Directors/partners
5. Present share holding position of the company
6. Network Diagram duly signed by the authorized signatory. (Diagram is required just to clarify the network connectivity as given in the application and in no case it shall be treated as an approval for setting up the network)
In case any of the above certificates is not enclosed, please give reasons
D. DECLARATION
1. I/We hereby certify that I/We have carefully read the guidelines/terms and conditions, for the license and I/We undertake to comply with the terms and conditions therein. (Terms and Conditions of License Guidelines for Call Center/Hosted Call Center/Hosted Call Center Service Provider (HCCSP) category are available at www.btrc.gov.bd ).
2. I/We understand that this application if found incomplete in any respect and /or if found with conditional compliance shall be summarily rejected.
3. I/We understand that if at any time any information furnished for obtaining the registration is found incorrect then the registration if granted thereto on the basis of such application shall deemed to be cancelled.
Date: Signature and name of the
Place: Applicant/Authorized
Signatory with seal
Signatory with seal
Note: In the above you will get complete details of application form but it is not complete format for application. You will collect complete format from BTCL website (www.btrc.gov.bd). The completed application form is to be submitted to:
Director, Legal and Licensing,
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